How to Retake a Course – Enrich Support

You have completed a course and now you need to do it again. In some cases you really only need to gain access to the information and review the materials. In other cases you need to redo the entire course from start to finish. It is quite easy to do either one.

Retaking a Course From the Beginning

In order to be considered a true redo of a course, you must start from the beginning in course setup. This may be needed because:

The course is a requirement for you and a full redo is needed
The course is rather complex and changes based on your setup answers (most courses) and your life and financial situation is different now since time has passed.

STEP 1 Navigate to the chosen course page and select the Retake Course button
STEP 2 When prompted, indicate that your situation has in fact changed so a brand new course can be created for you.
STEP 3 Confirm that you do in fact want to Restart from the beginning.
STEP 4 You are now in the course setup and are able to begin your new edition of the course.

Reviewing the Course Content of a Completed Course

You are able to review a portion (or all) of a previously completed course without starting over at course setup. This will let you navigate freely within the course and have access to all of the content previously seen in the last course completion. Retaking the quiz questions can improve your grade however it will not generate a new course completion record / date.

Note: there are a few exceptions where a course may not allow review and always start a full retake. These can vary depending on which partner's platform you are using.

STEP 1

Navigate to the chosen course page and select the Retake Course button

STEP 2a

When prompted, indicate that your situation has not changed. This will take you right to step 3.

STEP 2b

If you indicate that your situation has changed then you will be asked how you would like to retake the course.

At this step you will want to choose the option to Review the course.

STEP 3

You are now in the course and able to use the left side navigation to jump to any section and step that you would like to review.

Note: If you are on the completion page click the Back button in the upper left corner to return to a screen with the full course step by step navigation pane.